Support

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Frequently Ask Question

 

What happens after Registration?

You will receive an email with your login and password. With these credentials you can use the trial version of PickTour Cloud Manager for 30 days. After this period you can purchase your licenses.

Can I have PickTOUR APP for free?

Yes, you can find PickTOUR App at App Store and download it for free.

What is meant by license?

The license is associated to your email address and allows the synchronization from PickTOUR Mobile to PickTOUR cloud manager.

How can I integrate PickTOUR to my company ERP or PLM?

Thanks to our web APIs you can easily download all the collected data from the cloud and store them in your systems.

Who is already using PickTOUR?

United Colors of Benetton is the first company that envisioned a digital solution for the sourcing process and is using PickTOUR since three years.

How can I purchase PRO licenses?

You can register submitting this form or from the FREE iPad App.

What are the available payment methods?

PayPal – Visa – MasterCard – PayPal prepaid card – Discover – American Express –  Aura Card

What happens to all the collected data once I decide to upgrade to the PRO version?

All data collected with FREE version, won’t be lost because it is stored in your iPad. After logging in using your access credentials, you can upload the collected data in PickTOUR Cloud Manager.

Ok, the back-end is on the cloud... who owns my data?

All data is yours, and only yours! We only manage it. You are not locked in the PickTOUR system as you can download your stuff using the APIs and then stop using PickTOUR.

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Contact us

 

PickTOUR is very easy to use, and you’ll find an intuitive interface that will guide you step by step. Anyway we are here to help you, so feel free to contact us for any further information or help.

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PRIVACY POLICY in compliance with ex. art. 13 of the Italian Legislative Decree no.196/03: Personal information collected in this web page will be be treated both in paper and digital form with the following purposes:

  • for executing your request for information about our products;
  • for the dispatch of informative and marketing material, including promotional materials (involving our newsletter), advertising material and/or offers of goods and services (known or not known) including, by way of example but not of limitation, Post, Internet, Telephone, E-mail, MMS and SMS.

The nature of disclosure of your personal data for the purposes of point a) is obligatory to meet your demand of information, as your eventual refusal may prejudice this possibility whereas for the purposes of point b) the disclosure of your personal data is optional, as a refusal will have no consequence in relation to the purposes of point a).
These data will be processed by internal staff, transmitted exclusively to authorised individuals and shall not be disseminated.
As regards these assigned data, you can exercise any of the rights noted in art. 7, by sending a specific written application to the personal information processor manager: Sinesy S.r.l. located in
via Comunale di Camino, 22/D, Oderzo (TV) to the attention of the Data Controller .

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After having read the policy:

I agree to the use of the data submitted for the purposes mentioned in point b) (marketing)

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Sinesy S.r.l.
Via Comunale di Camino, 22/D
31046 Oderzo (TV) – Italy
VAT IT04016390264

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Phone: (+39) 0422.501711
Fax: (+39) 0422.501701
Email: marketing@sinesy.it

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